Shipping Policy

Our goal is to offer you the best shipping options.

Currently we ship to the 48 contiguous United States. Puerto Rico, Virgin Islands, Hawaii, Guam or Alaska are NOT included.

DELIVERY TIME

The total time is the sum of the processing time and the shipping time.

Processing time

Typically, the product will be shipped out within 48 hours after the order is placed.

Shipping time

Shipment takes 2-6 business days to arrive and could be delayed during the Covid-19 pandemic. Due to the different locations of our warehouses, the transportation process of some products might take longer than usual. You are welcome to contact us if you have any concerns. Thank you for your great patience!

Business days refer to Monday~Friday (holidays and weekends excluded), Eastern Time Zone of USA (GMT-5).

CARRIER

Packages will arrive at your door via UPS / USPS / Fedex / Amazon, etc.

We have several warehouses in US. We work closely with logistics providers to improve the highest quality delivery service.

SUPPLEMENT

Your items will be shipped from the nearest US local warehouse that stocks the item you ordered. We offer free shipping for orders to continental U.S. Puerto Rico, Virgin Islands, Hawaii, Guam or Alaska are NOT included.

SHIPPING FEE

Free delivery in the contiguous US, but please notice that the taxes will be charged extra.

TAX

Tax is not included in the price, there will be an extra charge.

Any other questions, please contact us at support@bluu.com

ORDER CANCELLATION

Please view our Warranty & Return for more information.